FAQ & Contact

Frequently Asked Questions

When is the best time to visit The Gambia?

The Gambia is amazing all year round, but the main holiday season is November to June. From July 1st until October 15th Footsteps closes its doors to conduct essential maintenance and for our staff to receive some well earned time off ensuring a high quality product each year  for our guests. Do you want to know what the weather will be like? We have some information available for you here.

Are there any mosquitoes?

The area around Footsteps is dry so there are not many mosquitoes in the winter season. Nets are available for your use.

How far away is the beach?

About 20-25 minutes walk through the bush along well defined paths.
Or we can take you there.

Is electricity available?

Yes, 240v – 3 or 2 pin. We have designated charging points from 10 am – 5 pm. Bring your charger for your phone or camera. Unfortunately we are unable to recharge laptops.

How do we get to/from the airport?

We have a 24/7 airport service, so whenever you are coming or going, we are there for you! Airport transfers are charged at £20 each way for up to 4 persons and the drive takes approximately 1 hour.

Does the lodge have wifi?

Yes in communal area’s. It is approx 1/4 of UK speeds and most reliable early in the morning.

Is linen provided?

Bed linen and towels are provided. You may use the towels poolside.

Are there laundry facilities?

Yes. The staff can do your washing and ironing for a small fee.

Where is the nearest medical facility?

Africmed is a modern medical facility 20 km away along the coastal highway.

Can I exchange currency?

Pounds sterling, Euros and US Dollars can be exchanged for Dalasi at the lodge. Atm’s are not reliable so it is best to bring enough cash.

How can I pay for my holiday?

You can pay by BACS, by cheque. Through our Freetobook system you can easily pay by PayPal or by credit card as well.

Can I book and pay online?

Yes you can. Click here.

Can I pay by credit Card?

Yes you can pay your bill by credit/debit card, Visa or Mastercard.

Contact

We pride ourselves on the detailed information included in our website,
but we understand you might have other questions that you’d like us to answer.
If this FAQ section hasn’t done the trick, please contact us!

Footsteps reception

Footsteps in The Gambia:
00220 770 6830
(9 am – 9 pm)

Help & enquiries

David in The Gambia:
00220 770 0125
(9 am – 5 pm)

Footsteps manager

Dodou in The Gambia:
00220 773 2060
(9 am – 5 pm)

Press & agencies

David in The Gambia:
00220 770 0125
(9 am – 5 pm)

UK address

Footsteps Eco Lodge
2 Nightingale Lodge | 15 Padnell Road |
Waterlooville | Cowplain. Hants. PO8 8AW

Registration

We are registered in the UK, Company No. 05231172. Your contract with us is bound by UK law and regulations. Our clients, however, come from all over the world.

Gambia address

Footsteps Eco Lodge
South Kombo Region | Gunjur | The Gambia
Latitude: 13.19699 | Longitude: -16.77045