Terms of use

Acceptance of the Conditions

Welcome to Footsteps Eco-Lodge Terms of use and its website, (hereinafter “Footsteps”, “we”, “our”, “us” and other forms of the word), which include:

  • websites offered by Footsteps, including, but not limited to footstepsinthegambia.com, all subdomains, current and future (“Website”);
  • mobile applications offered by Footsteps (“Applications”);
  • services provided by Footsteps (“Service”).

In order to simplify these Terms, we collectively refer to the Website, Applications, and Service as “Services”.

These Terms of Service are a legally binding agreement between you and Footsteps regarding your use of the Services. The terms “you” and “your” refer to the individual who has access to or uses the website, or the company or organisation on behalf of which this individual uses the website.

By using the website in any way, you accept these Terms of Service, the terms of our Privacy Policy, and our Cookie Policy (collectively - “Agreement”), as well as any other legal terms and conditions presented on the Website.

Please, carefully look through our Privacy Policy and Cookie Policy to stay informed about the data we collect, how we use it, what security measures we take to ensure confidentiality, and how you can change, export or delete your data.

Forbidden Actions

By using the website, you agree not to upload, post, transmit or otherwise make available any content that:

  • is illegal, harmful, threatening, offensive, obtrusive, violating rights, detractive, vulgar, inappropriate, slanderous, infringing upon the personal lives of other people (including but not limited to any address, email address, telephone numbers or any other contact information without the written consent of the owner of such information), inciting hatred, bodily injuries or suicide, violence or inciting violence based on ethnic, racial, national, religious, sexual orientation, sex, gender or any other motives, discriminative; content that expresses support for groups involved in terrorist activity, organised criminal activity; content that threatens sexual violence or exploitation or promotes it;
  • violates any patent, trademark, trade secret, copyright, rights of privacy or publicity or any other property rights of any party (for example, music, films, images, electronic books or games you do not own the rights to);
  • is undesired mail or ‘spam'. Such mail includes ‘mala fide' marketing, advertisement or any other activity that is in any way related to ‘spam';
  • contains viruses, replicated malicious software - ‘worms', non-replicated malicious software - ‘trojan', or any other computer codes, files or software that disrupt, destroy, or limit the functionality of the website.

Notifications about Services

We can use your contact details to provide you with information, as well as send you marketing materials about our Service, products and services. Out of respect for your right to personal privacy, if, at any time, you decide that you do not wish to receive such information or messages from us, please, follow our guidelines to cancel your subscription in relevant emails. You may also refuse to receive marketing offers from us by sending us a request via email to: [email protected]

General Conditions

The present Terms of Service, along with the Privacy Policy, Cookie Policy and any other agreements that are clearly and evidently included to the present Terms of Service by means of reference are a complete and exclusive understanding and Agreement between you and Footsteps regarding your use of Services and replaces all previous agreements (including but not limited to any previous versions of the present Agreement).

Contact details

You can contact us by sending us an email at

[email protected] or at the following address:

Footsteps Eco-Lodge
Granary End, Hill Grove Lane
Swanmore
Southampton
SO32 2NZ
England

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Transfers & check-in

We have a 24 hour check in and airport collection service, so wherever you're travelling from and whatever time you arrive we are here just for you!

Money-back guarantee

You can book and pay online and with regard to your stay at Footsteps Eco-Lodge we are pleased to offer you our:

100% money-back guarantee

Help & enquiries

Call Dodou in The Gambia:

+220 773 2060

(9 am - 5 pm)

You can also visit us without leaving your own comfy chair!

We'd rather meet you in person 😉 but if that is not on the cards at the moment: